Terms of service

Terms & Conditions

Welcome to BetterPoop, operated by The Better Co. LLC, located at 3330 Beverly Frst. Drive, Houston, Texas 77057 (“we,” “us,” “our”). By accessing or purchasing from our website betterpoop.co
 (the “Site”), you agree to these Terms and Conditions (“Terms”).

1. Eligibility

By using the Site, you confirm you are legally capable of entering into a binding agreement and at least the age of majority in your state.

2. Products

We currently sell dietary fiber supplements.

Descriptions, pricing, and availability are subject to change without notice.

We strive for accuracy but do not warrant that product information, labels, or content are error-free or current.

3. Health Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Content on the Site is educational only and does not replace professional medical advice.

Always consult your physician before starting a supplement regimen.

4. Orders & Payments

Guest checkout only; accounts are not required.

We accept credit cards, PayPal, Shop Pay, and Apple Pay.

By providing payment information, you confirm authorization to use the payment method.

Sales tax will be charged where applicable.

5. Shipping

We ship only within the United States.

Standard delivery window: 3–5 business days.

Free shipping on orders over $50.

Carrier choice may vary.

6. Returns & Refunds

No returns are accepted.

Refunds are available only if the customer has used the product consistently for at least 14 days and is dissatisfied.

Refunds will be processed back to the original payment method.

No exchanges are offered.

7. Subscriptions

If you enroll in a subscription plan, your order will auto-renew until canceled. You authorize recurring charges to your payment method. You may cancel anytime before your next billing cycle.

8. Intellectual Property

All trademarks, logos, product designs, and content are the property of The Better Co. LLC. You may not copy, distribute, or reproduce without written consent.

9. Prohibited Use

You may not:

Use the Site unlawfully.

Interfere with the Site’s operation or security.

Attempt to hack, disrupt, or reverse engineer our systems.

10. Limitation of Liability

To the fullest extent allowed by law, The Better Co. LLC is not liable for indirect or incidental damages from use of the Site or products. Maximum liability is limited to the amount you paid for the product.